Privacy Policy

Candle Boxes USA respects your privacy. Below we set out which details we gather on candleboxesusa.com, how they are used and how you can control them.

1. Information we collect

We collect the details you enter in our forms and at checkout (name, email, phone, company, address, order details and any files you upload) together with standard technical logs like IP address and browser.

2. How we use it

We use your information to prepare quotes, produce and deliver orders, answer questions and keep the records the law requires. We do not sell your personal information.

3. Who we share it with

We share only what is needed with the companies that help us serve you: delivery carriers, our website host and email provider, and payment processors for invoiced orders. We may disclose information when the law requires it.

4. Cookies

We set the cookies needed to run the shop and may measure traffic with analytics cookies. You are free to disable cookies in your browser; some features may be affected.

5. How long we keep it

Records of orders are stored for the legally required period. Other enquiries are deleted when we no longer need them.

6. Your choices and rights

Email info@candleboxesusa.com to see, correct or erase your personal data. We will comply unless the law requires us to keep it. Residents of some states have additional privacy rights.

7. Security

Your data is protected by sensible technical and organisational safeguards, although no online service can promise absolute security.

8. Children

This website is intended for businesses and adults. We do not knowingly collect information from children under 13.

9. Changes

We may update this policy. The latest version is always on this page.

Contact

Candle Boxes USA
2300 Pringle Drive, Chicago, IL 60610, United States
Email: info@candleboxesusa.com
Phone: (914) 435-5154